Property Maintenance Coordinator

2 weeks ago


Chester, Cheshire, United Kingdom Sanctuary Group Full time

About the Role


We are seeking a Property Maintenance Coordinator to join our team covering the North West Region. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.


Key Responsibilities



  • Support the regional team with effective communication to ensure accurate and timely information is collected and coordinated to meet the required timescales
  • Provide quality statistical information on key performance indicators to assist managers in target setting, performance monitoring and implementing improvements where needed
  • Updating all manual and computerised records in an accurate and timely manner
  • Identifying any shortfalls in service delivery and ensuring they are dealt with appropriately
  • Maintaining relationships with internal and external stakeholders such as managers and trade colleagues

Requirements



  • Recent experience of providing administrative support to senior management
  • Experience working within Social Housing or for a responsive maintenance service provider would be beneficial but not essential
  • Experience of working in an appointment / work scheduling environment
  • Some knowledge of producing quality compliance and statistical information
  • Ability to work on own initiative and independently
  • Excellent communication and customer care skills
  • Proficient user of Microsoft packages including as Word, Excel, Outlook and Teams


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