Customer Experience Manager

1 week ago


Plympton, Devon, United Kingdom Dixons Carphone Full time

At Dixons Carphone, we're driven by one passion: delivering exceptional customer experiences. As a First Line Manager, you'll play a crucial role in our Customer Services Centres, making every step of the distribution operation first-class.

We're looking for someone with some experience or exposure to people management, who can provide regular and consistent performance feedback to their team. In return, they can expect a competitive salary of £34,000 per annum, plus a performance-related bonus, product discounts on the latest tech, and a range of wellbeing initiatives.

As a First Line Manager, your responsibilities will include:

  • Coaching and motivating your team to achieve excellence
  • Providing regular performance feedback and coaching
  • Fostering a positive and inclusive team culture

Join us as a First Line Manager and you'll be part of a dynamic team that's committed to making a real difference in the lives of our customers.



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