Global Operations Specialist

3 weeks ago


Risley, Warrington, United Kingdom KPI Recruiting Ltd Full time
{"Job Title": "Customer & Warehouse Operations Specialist", "Job Summary": "We are seeking a skilled Customer & Warehouse Operations Specialist to join our team at KPI Recruiting Ltd.", "Key Responsibilities": "{•} Engage with customers daily, addressing product queries and other inquiries over the phone and email.
• Handle all incoming purchases (direct or via distribution partners).
• Oversee all purchasing from Global HQ, organise stock, and process goods receipts.
• Maintain detailed logs of field sales representative spending and course stock.
• Manage customer complaints, complete necessary paperwork, and raise credit notes when required.
• Work with the accounts team, prepare and send invoices to all customers, and deal with customer rebates monthly.
• Run relevant reports in SAP.
• Conduct stock takes with attention to detail, monitor stock levels, and identify patterns in product usage.
• Provide necessary stock or merchandise to field sales reps as needed.
• Pick and pack orders, adhering to correct procedures for hazardous products.
• Create commercial invoices with the correct commodity codes for international shipments.
• Process back orders as they arrive in stock.
• Handle stock manually in and out of the warehouse, including placing items onto the stock shelves.", "Requirements": "{•} Excellent communications skills both written and verbally.
• Previous experience processing orders.
• Experience using SAP and CRM systems.
• Excellent organisational skills.", "What's On Offer": "{•} Salary: £23,000 - £28,000.
• 25 Days Holiday + BH.
• Free onsite parking.
• Other fantastic benefits."}

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