Senior Quality Assurance Manager
4 weeks ago
About the Role
Roku is seeking an experienced Quality Assurance professional to manage a large-scale pre-release validation program. This position requires excellent organizational skills, self-motivation, and the ability to work cross-functionally. The ideal candidate will be able to condense early user feedback into actionable customer insights and manage high volumes of data.
Key Responsibilities
- Lead concurrent Alpha/Beta programs for devices and software features
- Recruit Alpha and Beta users across multiple demographics and experience levels
- Manage user interaction and engagement throughout the program
- Organize and analyze feedback to identify common themes, suggestions, and issues
- Collaborate with Engineering and Product Management teams on user workflows
- Conduct internal acceptance testing before releasing software for Alpha/Beta testing
- Coordinate and manage the procurement and distribution of devices to our user population
- Conduct periodic user surveys to gather feedback and generate reports
- Foster a culture of data-driven program management and product excellence
- Facilitate communications across the company to ensure transparency of progress and risks
Requirements
- Bachelor's or Master's degree in a relevant field, or equivalent experience
- Extensive experience in software development and Quality Assurance
- Experience working with BI/data warehouse tools, databases, and SQL
- Familiarity with software testing methodologies
- Ability to provide constructive feedback and communicate effectively
- Proficient in Program Management fundamentals and best practices
About Roku
Roku is a fast-paced company that values innovation and collaboration. We're committed to offering a diverse range of benefits to support our employees and their families. If you're a motivated and detail-oriented individual who is passionate about Quality Assurance, we encourage you to apply for this exciting opportunity.
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