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Retail Store Team Manager

1 month ago

Crumlin, United Kingdom Henderson Group Full time
About the Role

As a Team Leader at Henderson Group, you will play a vital part in leading our store team to deliver exceptional customer experiences and drive business success. Reporting to the Assistant Manager and/or Store Manager, you will be responsible for leading the team to follow store policies, standards, and practices. You will also take charge of the store in the absence of other leaders, including keyholder responsibility.

Key Responsibilities

- Lead the store team to provide a shopping experience that exceeds customer expectations and makes a difference in the local community.
- Train, manage the workload, and support your team, while being hands-on in-store to ensure the right resources are in place to deliver the best customer experience.
- Support the Store Manager to maximize store performance, including understanding and implementing the store plan and priorities.

Requirements

- Previous store retail experience, with at least 6 months at a supervisory level leading a team of people in a customer-focused environment.
- A natural ability to listen, interact, and communicate with customers and team members.
- Target-driven to help the store achieve its business plans and priorities, with a focus on continuous improvement.

What We Offer

- A market-competitive salary and a range of benefits, including an employee assistance program, social club, and Perks Offers/Discount scheme throughout the UK and Ireland.
- Opportunities for career development and growth within the company.

Join Our Team

At Henderson Group, we value our employees and strive to create a positive and supportive work environment. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.