Network Infrastructure Technical Support Engineer
1 month ago
This is an exciting opportunity to join Ex-Mill Recruitment Ltd as a Network Infrastructure Technical Support Engineer. We are looking for a highly motivated individual with strong technical skills to provide expert support to customers in the telecommunications industry.
Key Responsibilities
- Deliver high-quality technical support to customers via multiple communication channels.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Develop and maintain in-depth knowledge of telecommunications network infrastructure.
- Assist with project planning, execution, and quality control.
- Participate in on-site visits and customer meetings as required.
Requirements
- Bachelor's degree or equivalent in a relevant field (e.g., telecommunications engineering).
- 4+ years of experience in telecommunications network infrastructure support.
- Expert knowledge of optical networks, cellular technologies, routing & switching protocols, and network synchronization.
- Excellent problem-solving and analytical skills.
Estimated Salary
The estimated salary for this role is £40,000 - £55,000 per annum, depending on experience. Our company offers a competitive benefits package, including pension scheme, health insurance, and opportunities for professional development.
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