Network Infrastructure Technical Support Engineer

1 month ago


Gloucester, Gloucestershire, United Kingdom Ex-Mill Recruitment Ltd Full time
Job Description

This is an exciting opportunity to join Ex-Mill Recruitment Ltd as a Network Infrastructure Technical Support Engineer. We are looking for a highly motivated individual with strong technical skills to provide expert support to customers in the telecommunications industry.

Key Responsibilities

  • Deliver high-quality technical support to customers via multiple communication channels.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Develop and maintain in-depth knowledge of telecommunications network infrastructure.
  • Assist with project planning, execution, and quality control.
  • Participate in on-site visits and customer meetings as required.

Requirements

  • Bachelor's degree or equivalent in a relevant field (e.g., telecommunications engineering).
  • 4+ years of experience in telecommunications network infrastructure support.
  • Expert knowledge of optical networks, cellular technologies, routing & switching protocols, and network synchronization.
  • Excellent problem-solving and analytical skills.

Estimated Salary

The estimated salary for this role is £40,000 - £55,000 per annum, depending on experience. Our company offers a competitive benefits package, including pension scheme, health insurance, and opportunities for professional development.



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