Senior Business Development Manager

4 days ago


Plymouth, Plymouth, United Kingdom Go South West Full time
Job Description

Estimated Salary: £45,000 - £55,000 per annum

We are seeking a highly skilled and experienced Commercial Delivery Manager to join our team at Go South West. As a key member of our Commercial and Customer team, you will play a crucial role in driving business growth and delivering exceptional customer experiences.

About Us

Go South West is part of The Go Ahead Group, one of the largest public transport operators in the UK. We operate bus services across Cornwall, Devon, and Plymouth, carrying over 20 million passengers each year. Our employees are passionate about providing excellent service and making a positive impact on our communities.

Your Role

You will be responsible for managing specific responsibilities within our Commercial team, working closely with local authorities, business clients, and delivery partners. Your focus will be on commercial and customer processes, ensuring seamless communication and collaboration across all stakeholders.

Key Responsibilities:
  • Project Management: Lead day-to-day projects, such as bus network changes, fare adjustments, contract renewals, and tendering opportunities, ensuring multiple teams work together to deliver shared goals.
  • Contract and Revenue Management: Manage B2B and Local Authority contracts, engaging with existing customers on contract management, performance, and renewals.
  • Stakeholder Engagement: Work closely with external stakeholders, including local authorities and business clients, to ensure we remain the partner of choice through collaborative and enthusiastic approaches.
  • Reporting and Data Analysis: Prepare and present monthly reports based on data trends, using Microsoft Power BI and other industry systems. Identify trends and discuss key findings during team meetings.
  • Collaboration and Team Support: Work with the Commercial and Customer team to implement bidding strategies and support sustainable revenue growth, enhancing the customer experience through technological and retail improvements.
Requirements

To succeed in this role, you will need:

  • Attention to detail and strong commercial and financial acumen.
  • Effective stakeholder management skills, with the ability to build and maintain relationships with local authorities, business clients, and suppliers.
  • Previous experience in contract bidding and management is beneficial.
  • Proficiency in using reporting software and analyzing data trends to provide actionable insights.
What We Offer

We are committed to fostering an inclusive and diverse workplace where everyone is treated with respect and equality. We believe that a variety of perspectives drives innovation and strengthens our ability to serve our communities. As an equal opportunity employer, we welcome applications from all individuals, regardless of age, race, gender, disability, sexual orientation, religion, or background.



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