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Cloud Support Specialist

2 months ago

Oxford, Oxfordshire, United Kingdom GlobalTech Recruitment Full time
Job Title: Cloud Support Engineer

We are seeking a skilled Cloud Support Engineer to join our team at GlobalTech Recruitment. As a Cloud Support Engineer, you will be responsible for providing technical support and maintenance for our cloud-based systems and infrastructure.

Key Responsibilities:
  • Triage and resolve technical issues related to Microsoft O365, AWS, and other internal systems
  • Configure and manage PAM and IAM systems, as well as user accounts
  • Install updates and patches, and manage software systems to ensure optimal performance
  • Configure laptop builds and provide recommendations for improvements
  • Diagnose and resolve network problems
  • Manage data backups across our estate
  • Collaborate with the global IT team to optimize support processes
  • Develop training materials for internal users
  • Create and maintain systems documentation
Requirements:
  • 2+ years of experience in IT support, with a focus on Microsoft 365 administration
  • Excellent technical skills, with a strong understanding of cloud-based systems and infrastructure
  • Ability to work independently and as part of a team
  • Strong communication and problem-solving skills
  • Experience with Intune MDM, Microsoft Azure, and scripting languages such as PowerShell
What We Offer:

We offer a competitive salary and benefits package, including 4-day weeks every other week. You will have the opportunity to work with a leading original equipment manufacturer/engineering firm on cutting-edge hardware projects.

If you are a motivated and experienced Cloud Support Engineer looking for a new challenge, please don't hesitate to apply with your CV and up-to-date contact details.