Digital Transformation Lead

1 month ago


Chichester, West Sussex, United Kingdom West Sussex County Council Full time

We are committed to driving digital transformation at West Sussex County Council. As a key member of our team, you will play a vital role in shaping our digital future.

About the Role

As an Information Digital Officer, you will be responsible for leading the use of digital tools and systems configuration. You will work closely with our IT Services team to analyse, design, develop, and automate digital interactions.

Key responsibilities include:

  • Leading the analysis, design, development, and automation of digital interactions
  • Working closely with the IT Services team to ensure effective oversight and control of technical solutions
  • Contributing to monitoring and benchmarking of processes and systems to deliver efficiency savings
  • Making judgements around quality and timing, and negotiating with stakeholders and customers

We offer a range of benefits, including:

  • Generous holiday entitlement of 30 days (plus opportunity to buy additional leave)
  • A range of flexible working options
  • Maternity, paternity, dependency, and adoption leave
  • Training and development opportunities, including coaching and mentoring
  • A range of discounts giving our staff access to hundreds of offers
  • Health and wellbeing benefits, including access to our Employee Assistance Programme and Mental Health First Aiders

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people.



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