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As a Sales Executive at Thomas Alexander Homes, you will play a pivotal role in shaping our customers' journey. Your extensive expertise will span from the legal and financial processes to interpreting engineering drawings and cross-selling Signature Extras.
As the sole point of contact for our customers, you will thrive in a collaborative environment, adeptly managing multiple responsibilities and relishing a fast-paced, ever-changing role.
We believe that average is the enemy of excellence. Therefore, we seek dedicated professionals who are committed to delivering outstanding service consistently.
Key Responsibilities:- Work collaboratively with the Sales Administrator to drive reservations through to exchange, consistently meeting contract deadlines.
- Provide comprehensive and accurate information to potential customers, ensuring all customers can make a well-informed decision regarding their purchase.
- Thoroughly assess and address customer needs. Maintain regular contact with customers, offering bespoke support and progress updates.
- Carry out monthly competitor market research, sharing findings with the Head of Sales and making strategic marketing recommendations.
- Ensure show homes, sales areas and marketing suites are maintained to the highest quality standards.
- Negotiate effectively to create a win-win scenario for the client and business.
- Track customer feedback and data on marketing effectiveness.
- Proven experience in new home sales.
- Solid understanding of the house-building industry.
- Excellent communication skills with a strong ability to build rapport.
- Ability to truly listen, understand the customer's needs, and match them to the home/product.
- Able to communicate at all levels and offer ideas to support sales performance.
Thomas Alexander Homes is a leading developer in Yorkshire, passionate about creating beautiful living spaces for modern families in stunning settings. We aim to be the leading developer in Yorkshire, with a focus on attention to detail, green open spaces and a deep passion for our work.
We are committed to delivering outstanding service consistently and believe that average is the enemy of excellence. We seek dedicated professionals who are committed to delivering outstanding service consistently.
Work Environment:We offer a dynamic work environment, with a collaborative team and a fast-paced, ever-changing role. You will have the opportunity to work in a variety of settings, including show homes, sales areas and marketing suites.
We are committed to providing a high-quality work environment, with a focus on attention to detail and a deep passion for our work.
