Accommodation Services Liaison

2 weeks ago

Stansted Mountfitchet, United Kingdom Group 1 Automotive Full time
Role Overview

We are seeking a skilled Service Advisor to join our team at Group 1 Automotive.

Main Responsibilities
  • Provide exceptional customer service, ensuring a positive experience throughout vehicle maintenance and repair.
  • Develop and maintain comprehensive product knowledge through manufacturer-led training.
  • Actively promote additional services and repairs based on Technician recommendations, enhancing customer satisfaction and service revenue.
  • Efficiently schedule vehicles for appointments in the workshop, ensuring seamless service management.
  • Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address preliminary questions.
Requirements
  • Excellent communication skills, with the ability to engage effectively with customers and colleagues.
  • Demonstrated experience in delivering exceptional customer service, with a focus on meeting goals and targets.
  • Skilled at identifying customer needs and opportunities for upselling, enhancing customer satisfaction and revenue growth.
  • Excellent time management skills and the ability to work under pressure, ensuring efficient service delivery.
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A comprehensive range of benefits, including 24/7 online access to healthcare professionals and car purchasing and lease schemes.
  • Enhanced holiday allowance with length of service, plus a paid day off for your birthday.
  • Company share purchase plan and loan plans for colleagues, including toolbox and travel tickets.
  • Colleague referral payments and industry-leading family-friendly policies.

  • Airport Operations Liaison

    5 days ago

    Stansted Mountfitchet, United Kingdom Ernest Gordon Recruitment Limited Full time

    Ernest Gordon Recruitment Limited is seeking a dedicated Airport Operations Liaison to join our team. In this role, you will be responsible for liaising between departments to ensure excellent service and productivity is maintained.About the RoleAs an Airport Operations Liaison, you will be responsible for providing support to our clients and internal...

  • Customer Liaison Officer

    6 months ago

    Stansted, United Kingdom First Call Contract Services Ltd Full time

    First Call Contract Services are looking for full time **_Customer and Logistics Liaison officer at Stansted Airport._** This is a Temp - Perm Role. **Main Duties**: Role purpose is to ensure that the company you will work for are represented back of house in the Terminal of Stansted Airport and are available to assist the customers when required. Also...

  • Receptionist (Staff Accommodation Available)

    6 months ago

    Stansted, United Kingdom Arora Management Services Limited Full time

    **We treat our people like family and our guests like royalty!** We have an exciting opportunity for a **Receptionist** dedicated in turning moments into memories for our guests. First impressions are everything. Providing engaging, sincere, personalised service is one of the ways our **Receptionists** are turning moments into memories for our guests at...

  • Housekeeping Supervisor

    6 months ago

    Stansted, United Kingdom Arora Management Services Limited Full time

    **We treat our people like family and our guest like royalty!** Novotel London Stansted is looking for a **Housekeeping Supervisor** who will represent our brand by delivering and exceeding our guest expectations. **What we are looking for**: - Previous experience as a **Housekeeping Supervisor **in a hotel would be beneficial but not essential - Ability...

  • Food Service Assistant

    3 days ago

    Stansted Mountfitchet, United Kingdom SSP Full time

    About the JobWe are seeking a talented individual to join our Kitchen Team as a Food Service Assistant at Stansted Airport. In this role, you will be responsible for working in a fast-paced kitchen environment, preparing and serving food to our customers. You will also be required to maintain high standards of cleanliness and organization in the kitchen,...

  • Waiter / Waitress (Accommodation Available)

    6 months ago

    Stansted, United Kingdom Arora Group Full time

    Waiter / Waitress at Novotel London Stansted Airport (Accommodation Available) **We treat our people like family and our guest like royalty!** We are looking for a **Waiter/Waitress** to delight our guest with amazing service all day every day. We have an exciting opportunity for a **Waiter/Waitress** to join our team. **What we are looking for**: - You...

  • Waiter / Waitress (Accommodation Available)

    6 months ago

    Stansted, United Kingdom Arora Group Full time

    Waiter / Waitress at Novotel London Stansted Airport (Accommodation Available) **We treat our people like family and our guest like royalty!** We are looking for a **Waiter/Waitress** to delight our guest with amazing service all day every day. We have an exciting opportunity for a **Waiter/Waitress** to join our team. **What we are looking for**: - You...

  • Waiter / Waitress (Accommodation Available)

    6 months ago

    Stansted, United Kingdom Arora Group Full time

    Waiter / Waitress at Novotel London Stansted Airport (Accommodation Available) **We treat our people like family and our guest like royalty!** We are looking for a **Waiter/Waitress** to delight our guest with amazing service all day every day. We have an exciting opportunity for a **Waiter/Waitress** to join our team. **What we are looking for**: - You...

  • Waiter/ Waitress

    6 months ago

    Stansted, United Kingdom Arora Group Full time

    Food & Beverage Assistant at Novotel London Stansted Airport (Accommodation Available) **We treat our people like family and our guest like royalty!** We are looking for a **Waiter/Waitress** to delight our guest with amazing service all day every day. We have an exciting opportunity for a **Waiter/Waitress** to join our team. **What we are looking...

  • Waiter/ Waitress

    6 months ago

    Stansted, United Kingdom Arora Group Full time

    Food & Beverage Assistant at Novotel London Stansted Airport (Accommodation Available) **We treat our people like family and our guest like royalty!** We are looking for a **Waiter/Waitress** to delight our guest with amazing service all day every day. We have an exciting opportunity for a **Waiter/Waitress** to join our team. **What we are looking...

  • Housekeeping Supervisor

    6 months ago

    Stansted, United Kingdom Arora Group Full time

    Housekeeping Supervisor at Novotel London Stansted Airport (Accommodation Available) **We treat our people like family and our guest like royalty!** We are looking for a **Housekeeping Supervisor **who will represent our brand by delivering and exceeding our guest expectations. **What we are looking for**: - Previous experience as a **Housekeeping...

  • Room Attendant

    6 months ago

    Stansted, United Kingdom Arora Group Full time

    Room Attendant - Staff accommodation available **We treat our people like family and our guest like royalty!** Novotel London Stansted are looking for a **Room Attendant** devoted into turning moments into memories for our guests. As a **Room Attendant** with Novotel London Stansted, your job is to execute the Service Promise to our Guests through the...

  • Night Receptionist

    6 months ago

    Stansted, United Kingdom Arora Group Full time

    Night Receptionist at Novotel London Stansted Airport (Accommodation Available) **We treat our people like family and our guest like royalty!** We are looking for a **Night Receptionist** who together with our lovely reception Team will represent our brand by delivering and exceeding our guest expectations. **What we are looking for**: - Previous...

  • Reception Supervisor

    6 months ago

    Stansted, United Kingdom Arora Group Full time

    Reception Supervisor at Novotel London Stansted Airport (Accommodation Available) **We treat our people like family and our guest like royalty!** We are looking for a **Reception Supervisor **who will represent our brand by delivering and exceeding our guest expectations. **What we are looking for**: - Previous experience as a **Reception Supervisor **or...

  • Food & Beverage Supervisor (Accommodation Available)

    6 months ago

    Stansted, United Kingdom Arora Group Full time

    Food & Beverage Supervisor at Novotel London Stansted Airport (Accommodation Available) **We treat our people like family and our guest like royalty!** We are looking for a **Food & Beverage Supervisor** to delight our guest with amazing service all day every day. We have an exciting opportunity for a **Food & Beverage Supervisor **to join our...

  • Food & Beverage Supervisor (Accommodation Available)

    6 months ago

    Stansted, United Kingdom Arora Group Full time

    Food & Beverage Supervisor at Novotel London Stansted Airport (Accommodation Available) **We treat our people like family and our guest like royalty!** We are looking for a **Food & Beverage Supervisor** to delight our guest with amazing service all day every day. We have an exciting opportunity for a **Food & Beverage Supervisor **to join our...

  • Food & Beverage Supervisor (Accommodation Available)

    6 months ago

    Stansted, United Kingdom Arora Group Full time

    Food & Beverage Supervisor at Novotel London Stansted Airport (Accommodation Available) **We treat our people like family and our guest like royalty!** We are looking for a **Food & Beverage Supervisor** to delight our guest with amazing service all day every day. We have an exciting opportunity for a **Food & Beverage Supervisor **to join our...

  • Kitchen Porter

    6 months ago

    Stansted, United Kingdom Arora Group Full time

    **We Treat Our Team Like Family and Our Guest Like Royalty!** We are looking for a **Kitchen Porter** who will assist in the overall cleanliness and hygiene of all kitchen areas to the highest degree. **What we are looking for**: - Ability to take on physically demanding job - A commitment to delivering high levels of cleanliness - Hard working and team...

  • Kitchen Porter

    6 months ago

    Stansted, United Kingdom Arora Group Full time

    **We Treat Our Team Like Family and Our Guest Like Royalty!** We are looking for a **Kitchen Porter** who will assist in the overall cleanliness and hygiene of all kitchen areas to the highest degree. **What we are looking for**: - Ability to take on physically demanding job - A commitment to delivering high levels of cleanliness - Hard working and team...

  • Waiter - Staff Accommodation Available

    6 months ago

    Stansted, United Kingdom Novotel London Stansted Airport Full time

    Are you enthusiastic about customer service and enjoy working in a fast-paced environment? We have an exciting opportunity for a **Waiter **to join our dynamic team, providing exceptional service at our busy 4* airport hotel. As a part of our team, you'll not only assist in the restaurant but also take on bar responsibilities, ensuring our guests needs are...