Warehouse Operations Manager

4 weeks ago


Aston, United Kingdom Great Bear Full time

Job Title: Contract Supervisor

Job Summary:

We are seeking a highly skilled Contract Supervisor to join our team at Great Bear. As a Contract Supervisor, you will be responsible for supporting the Depot Manager in the day-to-day running of the warehouse, ensuring that all service and cost targets are met or exceeded, that all Health & Safety requirements are met and that the highest standards of housekeeping are maintained.

Key Responsibilities:

  • Scheduling and supervising the activities and the functions of the warehouse staff.
  • Ensuring the proper and timely completion of all warehouse activities.
  • To ensure 100% customer satisfaction.
  • To ensure compliance with the Company's Health & Safety policy and procedures through safe systems of work and practices.
  • Keeping and maintaining records of team performance against plans and to advise the Depot Manager of factors that may disrupt operations which cannot be resolved by the team.
  • To assist in the organisation of training and development for warehouse staff, including on-the-job coaching.
  • To offer regular feedback, formal and informal, on team and individual performance, including behavioural issues and highlighting good performance and areas for further development.
  • To participate as an active member of the management team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus and team working.

Requirements:

  • Previous experience of operating in various positions within a warehouse, including operating MHE and managing people.
  • High level of attention to detail.
  • Strong team player as well as able to work on their own initiative.
  • In depth knowledge of operating warehouse systems.
  • Good knowledge of health and safety.
  • Successful experience of achieving challenging deadlines and KPIs.
  • PC Literate to a minimum of intermediate level in MS Office.
  • Good communication skills.

Benefits:

  • Annual Leave
  • Competitive holiday entitlement.
  • Pension scheme
  • We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
  • Life Assurance - x2 your annual salary.
  • Wellness
  • Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
  • Eye Care Vouchers
  • We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
  • Reward & Recognition
  • We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
  • Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings


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