Warehouse Operations Manager
4 weeks ago
Job Title: Contract Supervisor
Job Summary:
We are seeking a highly skilled Contract Supervisor to join our team at Great Bear. As a Contract Supervisor, you will be responsible for supporting the Depot Manager in the day-to-day running of the warehouse, ensuring that all service and cost targets are met or exceeded, that all Health & Safety requirements are met and that the highest standards of housekeeping are maintained.
Key Responsibilities:
- Scheduling and supervising the activities and the functions of the warehouse staff.
- Ensuring the proper and timely completion of all warehouse activities.
- To ensure 100% customer satisfaction.
- To ensure compliance with the Company's Health & Safety policy and procedures through safe systems of work and practices.
- Keeping and maintaining records of team performance against plans and to advise the Depot Manager of factors that may disrupt operations which cannot be resolved by the team.
- To assist in the organisation of training and development for warehouse staff, including on-the-job coaching.
- To offer regular feedback, formal and informal, on team and individual performance, including behavioural issues and highlighting good performance and areas for further development.
- To participate as an active member of the management team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus and team working.
Requirements:
- Previous experience of operating in various positions within a warehouse, including operating MHE and managing people.
- High level of attention to detail.
- Strong team player as well as able to work on their own initiative.
- In depth knowledge of operating warehouse systems.
- Good knowledge of health and safety.
- Successful experience of achieving challenging deadlines and KPIs.
- PC Literate to a minimum of intermediate level in MS Office.
- Good communication skills.
Benefits:
- Annual Leave
- Competitive holiday entitlement.
- Pension scheme
- We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
- Life Assurance - x2 your annual salary.
- Wellness
- Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
- Eye Care Vouchers
- We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
- Reward & Recognition
- We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
- Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings
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