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Restaurant Team Member

1 month ago


London, Greater London, United Kingdom Pasta Evangelists Full time
About the Role

We are seeking a highly motivated and enthusiastic Team Member to join our team at Pasta Evangelists. As a key member of our team, you will be responsible for delivering exceptional customer experiences and contributing to the success of our fresh pasta restaurant.

Key Responsibilities
  • Prepare and plate our fresh pasta dishes to the highest standards, ensuring a delightful experience for every guest.
  • Prepare orders for dine-in and delivery swiftly and accurately, maintaining a smooth and enjoyable experience for every customer.
  • Be a team player, bringing positivity and warmth to the kitchen and wider restaurant environment, and working collaboratively with colleagues to achieve our goals.
  • Welcome each customer with genuine warmth and enthusiasm, creating a positive first impression.
  • Help customers explore our menu, offering personalized recommendations and answering any questions with passion and expertise.
  • Create a positive dining atmosphere by being attentive and proactive in meeting customers' needs, ensuring a memorable experience for every guest.
  • Follow our treasured recipes and techniques to ensure every dish meets our high standards, maintaining the quality and consistency of our fresh pasta offerings.
  • Keep your workspace clean, organized, and buzzing with energy, maintaining a safe and efficient working environment.
  • Monitor our ingredient supplies and notify the shift manager if we're running low on essential items, ensuring we can continue to deliver exceptional customer experiences.
  • Maintain the dining area, ensuring it's always inviting and immaculate, creating a welcoming atmosphere for every guest.
  • Regularly clean and sanitize tables, chairs, and other surfaces to ensure a safe environment for customers and colleagues alike.
  • Follow all health and safety guidelines to keep both customers and colleagues safe, maintaining a secure and healthy working environment.
  • Pitch in with cleaning tasks when needed, contributing to the overall cleanliness and organization of the restaurant.
  • Work closely with your teammates to ensure everything runs smoothly, maintaining a positive and collaborative team dynamic.
  • Participate in team meetings and training sessions, bringing your ideas and enthusiasm to the table, and supporting your colleagues in their roles.
  • Support your colleagues, especially during busy times, and be willing to take on additional tasks as required, demonstrating a flexible and adaptable approach to your work.
About You
  • Experience in customer service or food service is a plus, but a passion for Italian cuisine and a love of fresh pasta are essential.
  • Enthusiasm for learning about our menu and sharing that knowledge with customers, creating a positive and engaging dining experience.
  • Excellent communication and people skills, with the ability to thrive in a fast-paced environment and juggle multiple tasks with ease.
  • A positive attitude, reliability, and a strong sense of teamwork, with the ability to work collaboratively with colleagues to achieve our goals.
  • Flexibility to work various shifts, including evenings, weekends, and holidays, with a willingness to adapt to changing circumstances.
  • Bonus point: Any experience in coffee, wine, and pasta would be advantageous, but it's your zest for life and passion for Italian cuisine that we're looking for.
About Us

Pasta Evangelists was born seven years ago out of a desire to become the authority in fresh pasta. We're on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades.

Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it.

Today, Pasta Evangelists is backed by Barilla (the world's biggest pasta company) and is proud to be the UK's biggest pasta brand by revenues, as well as one of the UK's fastest-growing startups. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado & Amazon Fresh. Londoners can also treat themselves to fine Italian dining at our high-end Harrods Pasta Bar, or learn to make our signature dishes from scratch at our viral Pasta Academy, where we welcome thousands of pasta lovers every month.

Most recently, we've been busy disrupting Britain's pizza-centric Italian takeaway market with a brand new fresh pasta takeaway concept, available on pastaevangelists.com as well as major delivery players like Deliveroo, UberEats and JustEat. With more than 40 kitchens across the UK, we're expanding coverage to new cities on an almost weekly basis (including our first openings in Scotland and Wales). We've also opened the UK's biggest pastificio (which, in Italian, means pasta factory, but 'pastificio' better reflects the type of fresh, artisanal pasta we produce) in Acton, West London, allowing us to make ever more exciting and ambitious pasta and sauces for our customers.

Given our ambitions, we are looking for exceptional professionals to lead our business through its next growth chapter.