Inn Team Member
7 days ago
Are you passionate about providing exceptional customer service and delivering memorable experiences? Do you have a keen eye for detail and a passion for food and beer? If so, we'd love to hear from you
As a Front of House team member, you'll be responsible for ensuring that every customer leaves our inn feeling satisfied and wanting to return. This means being proactive in anticipating customer needs, being responsive to feedback, and consistently delivering high-quality service.
In addition to providing excellent customer service, you'll also be responsible for working effectively with the kitchen team, sticking to standards to keep everyone safe, and supporting your colleagues in any way possible.
About The Inn Collection GroupWe're a multi award-winning pubs with rooms company in outstanding locations across the North of England and Wales. We're passionate about providing a warm welcome to our customers and delivering exceptional customer service.
What We Offer- Competitive salary: £9.00 per hour (18-20 years old), £7.50 per hour (Under 18s)
- Extra paid holiday in your birthday month
- 50% off food in any of our Inns
- 1 bed and breakfast in any of our Inns during January, February or March
- 1/3 off room bookings all year round
- Friends & family pass - 15% off bed and breakfast rate
- 50 on the day bookings for bed and breakfast at any of our Inns
- Employee Assistance Programme - 24/7 confidential support
- Tronc (tips)
- Best Pub Employer at the Publican Awards
- Paid breaks in our Inns
- Part of an Employer that gives back to their local community via our Give INN Back scheme
- Mental Health awareness within the workplace - Training provided for all managers
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