Rentals Operations Manager
1 day ago
Avenue Recruitment Group LTD is seeking a highly skilled Rentals Operations Manager to lead our property lettings operations in Islington. As a key member of our team, you will be responsible for ensuring the smooth operation of our lettings department while delivering exceptional service to our clients.
Key Responsibilities:
- Oversee the entire lettings process from initial inquiry to tenancy commencement, providing excellent customer service and ensuring timely completion of tasks.
- BUILD and MAINTAIN relationships with landlords, tenants, and other stakeholders through effective communication and issue resolution.
- Conduct property viewings and provide detailed information to prospective tenants, highlighting the benefits and features of each property.
- E nsure compliance with all relevant legislation and company policies, maintaining accurate records and reports as necessary.
- Prepare tenancy agreements and ensure all documentation is accurate and complete, meeting legal requirements and company standards.
- Address tenant queries and complaints professionally, resolving issues promptly and fairly.
- Maintain accurate records of all lettings activities, including tenant details and property status, utilizing data to inform business decisions and improve performance.
- Collaborate with the marketing team to effectively promote available properties, leveraging social media and other channels to reach a wider audience.
- Provide administrative support to ensure efficient department operations, streamlining processes and improving productivity.
The ideal candidate will have a strong background in property lettings, with excellent organizational and communication skills. We offer a competitive salary of up to £30,000 + £55k OTE, making this an attractive opportunity for anyone looking to advance their career in rentals operations management.
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