Optical Management Position

5 days ago


Blandford Forum, Dorset, United Kingdom Health Care Personnel Full time

Job Title: Optical Management Position

Location: In person

Salary: £28,000.00 per year

About Us: Health Care Personnel is a well-established company with nearly 100 years of experience in providing quality service and patient loyalty.

Job Description: As an Optical Manager, you will be responsible for ensuring practice efficiency and compliance with organisational procedures, achieving total customer satisfaction with products and services, and being an effective leader to motivate and support staff. You will also realise the full potential of the practice with regard to patient numbers and sales targets, achieve maximum profitability, and manage stock control while maintaining exceptional standards of cleanliness and presentation throughout the practice.

Responsibilities:

  • Ensure practice efficiency and compliance with organisational procedures
  • Achieve total customer satisfaction with products and services
  • Be an effective leader to motivate and support staff
  • Realise the full potential of the practice with regard to patient numbers and sales targets
  • Achieve maximum profitability
  • Manage stock control
  • Maintain exceptional standards of cleanliness and presentation throughout the practice
  • Be responsible for health and safety standards across the practice
  • Work with the Marketing Department to maximise marketing effectiveness at a local level
  • Drive cost efficiencies
  • Dispense spectacles to prescriptions

Requirements: To succeed in this role, you will need a strong background in customer service, experience of driving business performance such as sales, customer satisfaction, and cost efficiencies, and excellent verbal and written communication skills. A positive and outgoing attitude, flexibility, and attention to detail are also essential.


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