Current jobs related to Mortgage Administrator - Kettering, Northamptonshire - TMP The Mortgage People

About TMP The Mortgage People

We're a dynamic and forward-thinking Shared Ownership mortgage broker that prides itself on being a friendly, professional, and amazingly helpful team. Our company culture is built on a foundation of collaboration, innovation, and a passion for delivering exceptional results.

The Role:

We're seeking a highly motivated and organized Mortgage Administrator / Client Account Manager to join our team. This is a busy and demanding role with significant potential for progression and growth. As a key member of our team, you'll have the opportunity to work closely with our Mortgage and Protection Consultant team to deliver outstanding results for our clients.

Key Responsibilities:

• Building and maintaining strong relationships with our existing clients to ensure they feel valued and supported
• Responding to client enquiries in a timely and efficient manner, both over the phone and via email
• Processing mortgage and protection applications, and following up to ensure timely completion
• Providing exceptional customer service to ensure client satisfaction and loyalty
• Managing our customer database to ensure accurate and up-to-date information
• Performing general office administration tasks as required

Requirements:

• Ambitious and enthusiastic individual with a passion for working as part of a team
• Excellent communication skills, both written and verbal, with the ability to speak confidently on the telephone
• Computer literacy, with full training provided on any specialist software
• A self-starter with strong organizational skills and the ability to prioritize tasks effectively
• Good numeracy and literacy skills, with a focus on accuracy and attention to detail
• Previous experience in a similar role is desirable, but not essential

What We Offer:

A competitive salary and benefits package, including a company pension scheme and discretionary annual bonus. As a remote working position, you'll need a reliable and fast broadband connection to ensure seamless communication with our team.