Sales Coordinator

5 days ago


High Wycombe, Buckinghamshire, United Kingdom Chiltern Recruitment Full time

Are you a detail-oriented professional with a passion for delivering exceptional customer service in High Wycombe?

Job Description

We are seeking an experienced Sales Coordinator to join our dynamic team at Chiltern Recruitment Ltd.

Key Responsibilities:

  • Handle inbound calls and emails, resolving customer enquiries and processing orders promptly.
  • Accurately process standard, forward, and call-off orders while maintaining meticulous records.
  • Support account managers by preparing quotations, conducting follow-ups, and coordinating with suppliers.
  • Oversee outbound shipments, ensure customs documentation compliance, and manage transport logistics to optimise costs.
  • Generate reports on sales metrics and order performance using Power BI.
  • Ensure customer account details are accurate and adhere to data protection regulations.
Requirements

To be successful in this role, you will need:

  • A proven administrative experience in a sales or customer support environment (essential).
  • Proficiency in Excel, with strong organisational and analytical skills.
  • Excellent communication skills and a customer-focused mindset.
  • Ability to work independently and collaboratively within a team.
Benefits

We offer a competitive salary of £25,000 - £28,000 per annum, depending on experience, plus:

  • 23 days' holiday, plus UK bank holidays, increasing to 25 days after five years.
  • Holiday buying scheme (up to five additional days).
  • Annual bonus (subject to business performance).
  • Cycle scheme, life insurance, and modern facilities.
  • Health cash plan after one year, covering dental, optical, physiotherapy, and more.
  • Career development opportunities and regular training.
  • Free on-site parking and participation in employee social events.


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