Technical Roadside Support Technician

2 weeks ago


London, Greater London, United Kingdom Direct Line Group Full time

We're Direct Line Group, a leading provider of breakdown cover in the UK. Our team is dedicated to delivering exceptional customer service and ensuring that our customers receive the support they need whenever they need it.

We're currently seeking a skilled Mobile Patrol Technician to join our team, working a 40-hour role, four days a week, with opportunities for overtime. The ideal candidate will have a current Category B driving licence and NVQ Level 2 or similar light vehicle maintenance accreditation.

The estimated salary for this role is £32,000-£35,000 per annum, reflecting the company's commitment to fair compensation for its employees. Additional benefits include a 9% employer-contributed pension scheme, 50% discount on home, motor, and pet insurance, and free travel insurance and Green Flag breakdown cover.

As a key member of our team, you'll be responsible for working with the dispatch team to improve the customer claims journey and ensuring prompt and efficient resolution of roadside assistance requests. If you're a motivated and organized individual with excellent communication skills, we encourage you to apply.

  • An attractive salary of £32,000-£35,000 per annum
  • A 9% employer-contributed pension scheme
  • 50% discount on home, motor, and pet insurance
  • Free travel insurance and Green Flag breakdown cover
  • Opportunities for career progression and professional development


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