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Spa Operations Manager

2 months ago

Bath South West, United Kingdom The Francis Hotel - Bath Full time

Spa Manager Opportunity at The Francis Hotel

We are seeking a highly skilled Spa Manager to lead our spa team at The Francis Hotel in Bath. As a key member of our management team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:

  • Lead and manage the spa team to ensure excellent service delivery and high customer satisfaction
  • Develop and implement spa operations strategies to drive revenue growth and improve efficiency
  • Collaborate with hotel departments to ensure seamless guest experiences and maximize revenue opportunities
  • Monitor and control spa budgets to ensure profitability and efficiency

Requirements:

  • Proven experience in spa management, preferably in a luxury hotel environment
  • Strong leadership and team management skills, with the ability to motivate and develop staff
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A competitive salary and bonus structure
  • A comprehensive benefits package, including health insurance and pension scheme
  • Opportunities for career development and professional growth
  • A dynamic and supportive work environment