Technical Operations Manager

1 month ago


Ipswich, Suffolk, United Kingdom Reed Full time £65,000 - £75,000

Job Overview

We are seeking a skilled Systems Delivery Manager to lead the end-to-end delivery of technical and system changes, ensuring compliance with regulatory requirements and meeting client and business needs.

Key Responsibilities

  • Provide system change and development services to meet project timelines and deliver specified business outcomes.
  • Support platforms to meet regulatory, security, risk, and continuity standards.
  • Continuously review and improve processes, procedures, and controls, ensuring compliance with industry standards.
  • Accurately assess the impact of system changes and record efforts for effective cost management.
  • Manage resources to align with project and business priorities.
  • Support audits and client onboarding/offboarding activities.
  • Collaborate with stakeholders to direct technical change and support.
  • Proactively identify and resolve issues, escalating when necessary.
  • Provide leadership, coaching, and mentoring to the systems support team.
  • Engage with executive stakeholders to offer expertise on development and support activities.
  • Maintain legislative compliance and operational resiliency.

Requirements

  • Comprehensive experience managing multi-disciplined teams in regulated environments.
  • Proficiency in technical and systems design, development, and delivery using both waterfall and agile methodologies.
  • Strong background in systems and technical support, including applications and business intelligence.
  • Skilled in systems and applications customisation and configuration.
  • Expertise in planning and managing complex, large-scale projects.
  • Knowledge of ETL principles, software development methodologies, and SOLID development principles.
  • Experience with unit testing, quality assurance, data migration, and normalisation.
  • Excellent interpersonal skills with the ability to communicate at all levels.
  • Innovative thinker with pragmatic approach and sound technical judgement.
  • Ability to work under tight deadlines and adapt to shifting priorities.
  • Self-motivated with a strong focus on delivery and attention to detail.

To succeed in this role, you will need to demonstrate a strong understanding of technical and systems design, development, and delivery, as well as excellent communication and interpersonal skills.



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