Current jobs related to Customer Service Representative - Leeds, Leeds - HSBC

  • Customer Service Representative

    4 weeks ago

    Leeds, Leeds, United Kingdom Bupa Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Bupa. As a Customer Service Representative, you will be responsible for handling customer complaints and resolving issues in a timely and professional manner.Key Responsibilities:Investigate customer complaints and resolve issues...

  • Customer Service Representative

    4 weeks ago

    Leeds, Leeds, United Kingdom Office Angels Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Office Angels. As a Customer Service Representative, you will be the first point of contact for our customers, providing timely and accurate responses through various channels.Key Responsibilities:Serve as the first point of contact for customer inquiries, providing timely...

  • Customer Service Representative

    3 weeks ago

    Leeds, Leeds, United Kingdom Jet2 Full time

    Job Title: Customer Service RepresentativeAs a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to resolve customer complaints and issues in a timely and professional manner.Key Responsibilities:* Respond to customer inquiries and concerns via phone,...

  • Customer Service Representative

    4 weeks ago

    Leeds, Leeds, United Kingdom Sunbelt Rentals Careers Full time

    About The RoleAt Sunbelt Rentals Careers, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide best-in-class service to customers via phone,...

  • Customer Service Representative

    3 weeks ago

    Leeds, Leeds, United Kingdom Iwoca Ltd Full time

    We're looking for a skilled professional to join our Customer Success team as a Customer Service Representative. At Iwoca Ltd, we value every customer and strive to provide the best possible experience. As a key member of our team, you'll serve customers at all stages of their journey and help us achieve our mission to finance one million businesses.As a...

  • Customer Service Representative

    4 weeks ago

    Leeds, Leeds, United Kingdom OCU Full time

    Customer Service RepresentativeAt OCU Group, we are seeking a highly skilled Customer Service Representative to join our team in Leeds Seacroft. As a key member of our National Operations Centre, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a professional...

  • Customer Service Representative

    1 month ago

    Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Page Personnel Sales. As a Customer Service Representative, you will be working in a Contact Centre Environment handling a variety of queries from clients.Key ResponsibilitiesProvide guidance and support to clients via phone and emailEnsure each call is dealt with...

  • Customer Service Representative

    3 days ago

    Leeds, Leeds, United Kingdom HSBC Full time

    Role OverviewWe are seeking a skilled Customer Service Representative to join our team in Leeds, providing exceptional telephone-based customer service to resolve queries in a friendly and professional manner.

  • Customer Service Representative

    4 weeks ago

    Leeds, Leeds, United Kingdom Page Personnel Full time

    About the Role:We are seeking a highly skilled Customer Service Advisor to join our team at Page Personnel. As a key member of our client's city centre Leeds office, you will be responsible for providing exceptional customer service to shareholders and their representatives.Key Responsibilities:Respond to inbound contact from shareholders and their...

  • Customer Service Representative

    4 days ago

    Leeds, Leeds, United Kingdom Tesco Full time

    About the RoleThis is an exciting opportunity to join our team at Tesco as a Customer Service Representative. As a member of our store team, you will play a vital role in delivering excellent customer service and ensuring a great shopping experience for our customers.Responsibilities:

  • Customer Service Representative

    2 weeks ago

    Leeds, Leeds, United Kingdom D.M Limited Full time

    Customer Service Representative OpportunityThis is a chance to grow with a family-run business in the automotive industry.We are looking for ambitious and driven individuals who can provide world-class customer service. This role comes with a competitive salary of £25,000, plus uncapped commission from sales and service bookings.

  • Customer Service Representative

    4 weeks ago

    Leeds, Leeds, United Kingdom HSBC Global Services Limited Full time

    Customer Service RepresentativeHSBC Global Services Limited is seeking a Customer Service Representative to join our team in Leeds. As a Customer Service Representative, you will be responsible for providing exceptional telephone-based customer service to help resolve customer queries in a friendly and professional manner.Key Responsibilities:Provide...

  • Customer Service Representative

    2 days ago

    Leeds, Leeds, United Kingdom Arbor Education Full time

    We are looking for a Customer Service Representative to join our team at Arbor Education. In this role, you will be responsible for delivering premium service to Advanced Support customers, providing technical assistance, and achieving productivity and contact resolution objectives.The successful candidate will have a strong understanding of IT systems,...

  • Customer Service Representative

    4 weeks ago

    Leeds, Leeds, United Kingdom HSBC Full time

    Role OverviewHSBC is seeking a skilled Customer Service Representative to join our Contact Centre team in Leeds. As a key member of our team, you will be responsible for providing exceptional telephone-based customer service to help resolve customer queries in a friendly and professional manner.Key ResponsibilitiesProvide outstanding customer service to...

  • Customer Service Representative

    2 days ago

    Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    Job OverviewAt Page Personnel Sales, we are seeking a skilled Customer Service Representative to join our team. The successful candidate will provide exceptional support to customers in the automotive sector, handling queries and resolving issues via telephone communication.Key Responsibilities• Respond to customer inquiries regarding automotive...

  • Customer Service Representative

    4 weeks ago

    Leeds, Leeds, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver excellent service and support to our customers. The ideal candidate will be able to engage with customers, participate in operational workflow, and collaborate with team members to meet and exceed goals.Key Responsibilities:Provide service and support to customers.Participate in all aspects of the...

  • Customer Service Representative

    4 weeks ago

    Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full time

    We are seeking a highly skilled and dedicated Customer Service Representative to join our team at GBS Global Applied Knowledge. As a Customer Service Representative, you will be responsible for providing exceptional support to our students, ensuring they receive a high-quality campus experience.Main ResponsibilitiesDeliver a student-focused administrative...

  • Customer Service Representative

    1 month ago

    Leeds, Leeds, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Leeds is looking for a Customer Service Representative to join our fast-paced team. As a key member of our team, you will provide exceptional customer service and support, while participating in all aspects of the operational workflow.Key Responsibilities:Engage with customers, providing service and support.Collaborate with team...

  • Customer Service Representative

    2 days ago

    Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    About the Role: We are seeking a skilled Customer Service Representative to join our team at Page Personnel Sales as a Temporary Customer Advisor in Leeds.This exciting opportunity involves working closely with customers, resolving their queries, and providing exceptional support. If you have excellent communication skills and a passion for customer service,...

  • Customer Service Representative

    4 weeks ago

    Leeds, Leeds, United Kingdom Huntress Full time

    Customer Service Role OverviewHuntress Search Ltd is seeking a Customer Service professional to join their team in South Leeds. As a Customer Service Representative, you will be responsible for delivering excellent customer service to business customers and consumers.Key Responsibilities:Delivering exceptional customer service and resolving queriesProcessing...

Customer Service Representative

4 weeks ago

Leeds, Leeds, United Kingdom HSBC Full time

Customer Service Role Overview

HSBC is seeking a skilled Customer Service Representative to join our team in Leeds. As a key member of our Contact Centre, you will provide exceptional telephone-based customer service to help resolve customer queries in a friendly and professional manner.

Key Responsibilities

  • Provide customer service to customers via telephone, resolving queries and issues in a timely and efficient manner.
  • Work in a busy contact centre environment, handling multiple customer conversations simultaneously.
  • Use multiple systems to process a wide range of transactions at pace, maintaining a high degree of accuracy.
  • Be a problem solver with excellent attention to detail, identifying and resolving customer issues effectively.
  • Support customers in educating them about HSBC products and alternative digital banking platforms.

Requirements

Previous customer service experience is essential, although banking experience is not necessary. We provide comprehensive training to ensure you have the skills and knowledge required for the role. Our training program covers 4 weeks of classroom-based training, followed by 5 weeks of support in our Academy, where you will take your first live customer calls with the support of a peer coach.

Working Arrangements

We operate a hybrid working environment, which means you will work at our office in Leeds some of your time and then remotely from home. To be able to work from home, you will need to ensure you have a suitable office set up, including a desk and a chair in a location that is free from interruptions. We will provide you with the technology required to do your role, but you will need to have a home Fibre Broadband connection with a minimum speed of 10MPS.

HSBC Values

We are committed to creating diverse and inclusive workplaces, and our recruitment processes are accessible to everyone. We take pride in being part of the Disability Confident Scheme, which helps ensure that you can be interviewed fairly if you have a disability, long-term health condition, or are neurodiverse.