Retail Store Manager

3 weeks ago


Newport, Newport, United Kingdom The Works Full time
Retail Store Manager Role Overview

We are seeking a highly skilled Retail Store Manager to lead our team and drive commercial success in our stores. As a Retail Store Manager, you will be responsible for creating an exceptional customer experience, leading a diverse team, and achieving commercial goals.

Key Responsibilities:

  • Lead a team of retail superheroes to deliver exceptional customer experiences and drive commercial success.
  • Create a store environment that is fun, friendly, accessible, and inclusive.
  • Collaborate with fellow Retail Store Managers, Area, and Regional teams to share best practices and encourage continuous growth.
  • Drive retail commerciality, striving for fantastic sales and high performance across all KPIs.
  • Maintain excellent standards and impeccable merchandising, from cleanliness to pricing.
  • Be a master of promotional change, transforming our space to align with seasonal trends.
  • Be a merchandising expert, placing products in both planogrammed and non-planogrammed spaces.

Requirements:

  • Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
  • Resilient Champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease.
  • Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro.

What We Offer:

  • 25% Colleague Discount, plus exclusive Double Discount days.
  • MyWorks Access, exclusive online discounts across hundreds of retailers, holidays, utilities, deals, tech, and more.
  • Holiday: 33 days, including bank holidays.
  • Wagestream: Claim early access to 50% of your wages as you earn them for when life happens.
  • CanDo Academy: Grow your skills and career with instant access to further training and development in areas that interest you.
  • Share Scheme: Unleash your inner Monopoly mogul and own a piece of The Works.
  • 24/7 support for you and your family, through our partnership with the Retail Trust, who provide an Employee Assistance Programme and so much more.
  • Healthcare Cash Plan: To support your everyday healthcare costs.
  • And loads more: Long service awards, pension, life assurance, Cycle to Work scheme, and optional charity giving.

About Us:

We are The Works, a company that inspires reading, learning, creativity, and play, making lives more fulfilled. Our values are Crafty, Caring, and Cando.

We Listen. We Care:

We run an anonymous colleague engagement survey each year, so we can hear your feedback and suggestions. We want to know what's going great and what needs a couple of tweaks to help make The Works the best place you've ever worked.

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments:

We are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including underrepresented groups, such as ethnic minorities, people with disabilities, carers, and members of the LGBTQ community.

We are open to discussions around working hours and flexible working. And where possible, we'll try to support this. If you need reasonable adjustments to apply for this role, please contact us, and we'll be happy to help.


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