Operations Manager

22 hours ago


Galashiels, United Kingdom Simon Acres Group Full time
Job Summary:

We are seeking an experienced Operations Manager to support the Branch Manager in the daily operations and management of our successful plumbers merchant. As a key member of our team, you will be responsible for overseeing daily operations, ensuring the branch meets its sales targets, and delivering exceptional customer service.

Key Responsibilities:
  • Assist the Branch Manager in overseeing daily operations and act as the Branch Manager in their absence
  • Ensure the branch meets its sales targets and delivers excellent customer service
  • Supervise and motivate a team of sales and warehouse staff
  • Provide training and development to team members
  • Handle customer inquiries and resolve issues promptly
Requirements:
  • Previous experience in a supervisory, team leader, assistant management or branch management role within a Plumbers Merchant or similar
  • Strong leadership and team-building skills
  • Excellent communication and customer service abilities
  • Proven track record in sales and achieving targets
  • Good organisational and problem-solving skills
Salary and Benefits:

The estimated salary for this role is £40,000-£55,000 per annum, depending on experience. In addition to a competitive salary, we offer a generous bonus scheme, excellent staff retention and satisfaction, and a pension scheme.



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