Business Insights Analyst
2 weeks ago
Key Responsibilities
We are seeking a Business Insights Analyst to join our Financial Services team at ENGINEERINGUK.
The successful candidate will deliver analysis that enables the business to better understand customer behaviors by segment, channel, and proposition, driving spend and engagement.
To stay close to customers, our support teams are in the office three days a week, fostering collaboration and creativity.
- Deliver commercial product performance analysis and insights to support new design and continuous improvement of M&S Financial Services' customer propositions, customer experience journeys, and customer communications.
- Work closely with FS Commercial and Marketing roles to fully understand requirements and provide collaborative solutions based on a commercial and analytical understanding.
- Identify and understand trends in product commercial performance to inform changes to propositions and marketing briefs.
- Support the implementation of the new 3rd party data sharing model with Bank and other 3rd parties, working with internal and external parties.
Requirements
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
- A passion for all things Digital & Data - you're excited about its untapped potential.
- An ability to create impact through data-driven insight.
- Proficiency in MS Power BI, Excel with experience and training of using both simple statistical and data science techniques (e.g. forecasting, regression, clustering etc) with SQL, R, Python or other experience required.
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