Housing Services Project Manager

5 days ago


Aylesbury, Buckinghamshire, United Kingdom Paradigm Housing Group Full time

Role Overview

We are seeking a motivated and detail-oriented individual to join our team as a Housing Services Project Manager. This role offers a unique opportunity to contribute to improving the services we provide to our homeowner customers.

The successful candidate will have a solid understanding of homeownership services, including leasehold management, shared ownership, and compliance with Section 20 regulations. They will be responsible for leading projects and initiatives that enhance the services and experiences of our homeowners.

The estimated salary for this position is £30,000 - £40,000 per annum, depending on experience. The role requires effective communication skills, collaboration across teams, and strong project management skills.

Key Responsibilities:

  • Lead and represent Paradigm on key projects that impact Homeownership customers.
  • Provide expertise on new model leases and ensure processes align with the latest requirements.
  • Oversee the Section 20 process, ensuring compliance and effective cost recovery.
  • Manage and improve communication with homeowners through various channels.
  • Offer advice and support to colleagues, helping develop the Homeownership Team's knowledge.
  • Keep Paradigm compliant with any changes in homeownership-related legislation.
  • Review and improve homeownership processes and policies to ensure they meet our high standards.


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