Retail Store Manager

2 months ago


Leeds, Leeds, United Kingdom LIDL Full time
About the Role

We are seeking a highly motivated and experienced Retail Shift Manager to join our team at Lidl. As a key member of our store operations team, you will be responsible for maintaining high standards of customer service, store appearance, and operational efficiency.

Key Responsibilities
  • Motivate and support your team to achieve sales targets and provide excellent customer service.
  • Swiftly resolve problems and delegate tasks to ensure smooth store operations.
  • Create an environment where colleagues can succeed and grow professionally.
  • Manage store operations in the absence of the Store Manager and Deputy Store Manager.
  • Handle freshness, cash processes, inventory, and stock management to ensure efficient store operations.
  • Deliver exceptional customer experiences and ensure customer satisfaction.
Requirements
  • Experience leading a team to achieve targets in a fast-paced retail environment.
  • Effective delegation and motivation skills to drive team performance.
  • Patience and a friendly manner to handle customer complaints and issues.
  • Passion for delivering excellent customer service and driving store sales.
  • Proactive and encouraging approach to help colleagues develop professionally and personally.
What We Offer
  • Competitive hourly pay rate based on equal opportunity and pay structures.
  • Extra pay for work during bank holidays and night shifts.
  • Generous benefits package designed to support your well-being and life outside of Lidl.
  • Opportunities for career progression and professional development.

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