Assistant General Manager

16 hours ago


Birmingham, Birmingham, United Kingdom Blank Street, Inc. Full time
About the Role

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Blank Street, Inc. As a key member of our store leadership team, you will play a critical role in driving the success of our stores and delivering exceptional customer experiences.

Key Responsibilities
  • Support our General Managers in leading store teams to achieve sales and customer satisfaction targets
  • Develop and implement strategies to improve store performance, customer engagement, and team productivity
  • Collaborate with store teams to deliver excellent customer service, maintain high store standards, and ensure a positive store environment
  • Manage store operations, including stock ordering, rota management, and commercial opportunities
  • Coach and develop store teams to achieve their full potential and drive business growth
Requirements
  • Proven experience in a retail or hospitality management role, with a strong track record of success
  • Excellent leadership and coaching skills, with the ability to motivate and inspire store teams
  • Strong commercial acumen, with a focus on driving sales growth and improving store profitability
  • Passion for delivering exceptional customer experiences and maintaining high store standards
  • Ability to work collaboratively as part of a team, with a flexible and adaptable approach
What We Offer
  • Competitive annual salary
  • Private healthcare
  • Opportunities for career development and progression


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