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Safety and Emergency Response Director

2 months ago


Folkestone, Kent, United Kingdom New Appointments Group Full time
Job Title: Safety and Emergency Response Manager

We are seeking a highly skilled and experienced Safety and Emergency Response Manager to join our team at New Appointments Group. As a key member of our organization, you will play a crucial role in ensuring the safety and emergency response of our clients and staff.

Main Responsibilities:
  • Stay up-to-date with relevant legislation changes and best practices in emergency response and safety management.
  • Develop and maintain operational delivery and governance procedures to improve efficiency and service delivery.
  • Ensure all core business support systems and applications are structured correctly to support operations and are used by all staff to ensure maximum benefit.
  • Identify, implement, and manage the team through the change process.
  • Responsible for Emergency Responder team safety and the Client's operational coordination in the event of an emergency.
  • Own and execute the operational delivery plan to fulfill all internal and external KPIs, contractual obligations, and legal requirements.
  • Ensure dedicated monitoring of the Tunnel 24 hours a day, 365 days a year.
  • Ensure patrolling services are completed as set out in the Service Contract.
  • Produce activity reports to record the results of its activities.
  • Attend Client assessment meetings to measure any differences between reporting and traceability and implement any corrective actions.
  • Ensure monitoring, inspection, and maintenance of equipment is carried out.
  • Ensure risk prevention activities are performed by the FLOR Team.
  • Complete all monitoring and reporting requirements internally/externally on a monthly, annual basis.
  • Manage 'surprise' exercises in the service tunnel and ensure safety in the tunnel for all technicians.
  • Maintain service levels and operational procedures to ensure continued accreditation with associated bodies and standards both internally and externally.
  • Plan, develop, and manage resources to provide all services.
Requirements:
  • Must be educated to Degree level with strategic vision to develop business.
  • Must have lived in the UK for the past 3 years.
  • Must have a clean driving license and able to drive to site.
  • French speaking or a willingness to learn French terminologies/phrases.
  • Experience working at senior level with a strong understanding of UK fire, medical, and security standards, regulations, and legislation.
  • Strong commercial experience, managing service contracts, budgets, and P&Ls.
  • Ability to manage multiple, complex work streams to emergency deadlines.
  • Effective communication skills and ability to influence others at all levels.
  • Ability to work independently, using initiative to maintain high standards.
  • Strong IT skills including Excel and reporting.
  • Manage sensitive & confidential matters and ensure high level of data protection and security at all times.

Please note that this position is only suitable for candidates who are already able to live and work in the UK without restriction.