Front Desk Ambassador

2 weeks ago


Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full time

The Scotsman Hotel, a leading hospitality group in Scotland, is seeking an experienced and skilled Night Receptionist to join their team.

About the Role:

  • Ensure each guest receives a warm and genuine welcome upon arrival and departure
  • Responsible for efficient check-in and check-out processes with minimal disruption
  • Provide detailed information about the hotel, services, and local area to guests

Requirements:

  • Able to work evenings and weekends as part of a dynamic team
  • Demonstrate excellent customer service skills and a friendly approach to all interactions

What We Offer:

  • Competitive salary estimated at £20,000 - £25,000 per annum, depending on experience
  • TRONC electronic tips, allowing staff to keep 100% of earned tips
  • Wagestream, enabling staff to access up to 40% of pay as earned and set automatic savings for financial wellbeing
  • 30% discount on food and cinema tickets in all venues across Scotland
  • Hotel and apartment discounts for staff
  • Access to Scotsman Perks Benefits Portal
  • Staff meals on duty
  • Flexible working opportunities and career development through Scotsman Steps training programme

About Us:

The Scotsman Group is Scotland's largest and most diverse hospitality group, operating over 40 venues across Scotland, including bars, restaurants, hotels, and more. As a valued member of our team, you will have access to various benefits and opportunities for growth and development.



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