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PSV Company Bus Driver
2 months ago
The HATS Group is a leading private healthcare provider, excelling in patient-centric transport services with an 'Outstanding' rating for Responsiveness from the Care Quality Commission (CQC). The CQC is an independent regulator responsible for the registration, inspection, and monitoring of healthcare providers.
The HATS Group is a provider of Private Ambulances, and this is an activity regulated by the CQC. The company is also regulated by Local Authorities for services delivered under SEND. HATS Group is recognized for professionalism, excellence, and a fleet of over 800 vehicles, supporting various public and private healthcare institutions, delivering over 2,000,000 passenger movements annually.
Job Purpose: A PSV Company bus driver is responsible for driving a passenger-carrying vehicle (PCV) and providing good customer service and a safe and comfortable journey throughout the network of HATS buses.
Position in the Organisation Chart: Team leader > Controller > PSV Company Bus driver
About The Role
Main Duties and Responsibilities:
- Ensure safety and wellbeing of clients throughout the journey and handover.
- Ensure that the high visibility PPE is always worn in vehicle movement areas.
- Ensure that speed limits are observed within bus depots and school premises.
To Check the Condition of the Vehicle Prior to Commencing Service:
- Carry out the safety walk round check.
- Ensure that any defect in the vehicle or equipment is reported as soon as possible to the right person.
- Complete the Vehicle Defect Card or enter the defect on the electronic ticket machine (depending on location).
- Ensure that the vehicle is clean and tidy before starting service.
- Comply with the laws and company regulations regarding the use of mobile phones, smoking in company vehicles, and the use of prohibited equipment (such as games consoles) whilst on duty.
Responsibilities:
- Be responsible for the health, safety, security, welfare, environmental, and fire safety arrangements for yourself, customers, and colleagues.
- Attend safety briefings and training as required.
- Ensure all safety accidents/incidents are reported using the company's reporting procedure.
- Ensure a full understanding of emergency and evacuation plans.
- Ensure your bus cab area is always kept in a safe and tidy condition.
- Provide a high standard of customer service.
- Provide information to customers on the bus that may help them during their journey.
- Behave in a friendly and professional way to customers and colleagues.
- Recognize and assist with the additional needs of children and vulnerable adults, the elderly, infirm, or disabled.
- Drive the Company's vehicles in a safe, legal, and professional way.
- Drive to the set timetable, not running early or late, when it is safe to do so.
- Keep up to date with road closures, diversions, or special events which may affect the service.
- Ensure that a valid driving licence and CPC licence is held at all times and is available for inspection by a member of staff of the Company.
Requirements:
- Hold a valid current UK (or acceptable other) drivers' licence.
- No greater than 6 penalty points.
- Good understanding of written and spoken English Language.
- Proven eligibility to work in the UK.
- Able to provide suitable references.
- Able to prove their identity PCV/PSV driving licence.
- Professional driving experience.
- Has received 7 hours of DCPC training each year.
- Basic secondary school education or equivalent.
- Prepared to undertake training, such as NVQ as required.
- Ability to drive a vehicle to a competent and safe standard.
- Good written and verbal communication skills using English Language to ESOL entry level 2.