Automated Process Solutions Specialist

3 weeks ago


Leeds, Leeds, United Kingdom Jet2 Full time
About the Role

We are seeking an experienced Business Analyst to join our RPA team as we continue to drive process improvements across the business.

Company Overview

At Jet2.com and Jet2holidays, we pride ourselves on delivering exceptional customer experiences. Our teams work together to create unforgettable package holidays and flights, and we're looking for talented individuals like you to help us achieve this goal.

Job Description

This vital role will see you working closely with the RPA Lead to identify processes that would benefit from Robotic Process Automation (RPA). You'll be responsible for producing process definition documents and business cases for sign-off, as well as playing a lead role in proposing process optimisation through redesigning existing processes and working closely with developers to build new workflows.

Key Responsibilities
  • Identify processes across Jet2.com and Jet2holidays that would benefit from RPA and produce process definition documents and business cases for sign-off
  • Play a lead role in proposing process optimisation through redesigning existing processes and working closely with developers to build new workflows
  • Ensure operational readiness with each business area, leading the change management process
  • Report on the effectiveness of automation solutions after they are implemented, working to resolve any issues encountered by users
Requirements

To be successful in this role, you'll need to have:

  • Excellent interpersonal skills
  • The ability to gather large amounts of information quickly, and documenting processes clearly and efficiently
  • Ideal experience working with Lean methodology and experience on projects involving RPA tools such as UiPath
  • Proactive, confident to engage with people at all levels and strong attention to detail
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of £40,000 - £60,000 per annum, depending on experience
  • Hybrid working (we're in the office 2 days per week)
  • Annual pay reviews
  • Colleague discounts on Jet2holidays and Jet2.com flights


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