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Communications Assistant Intern

1 month ago


Newcastle under Lyme, Staffordshire, United Kingdom University Hospital of North Midlands NHS Trust Full time
About the Role

This exciting opportunity is available to join the Communications Team at University Hospitals of North Midlands NHS Trust. As a key member of the team, you will play a vital role in supporting the delivery of effective communications to various audiences, including staff, patients, and the wider community.

Main Responsibilities

Support the Communications and Engagement Specialist and the wider communications team in the delivery of all communications, including external and internal functions. Assist in the development and collation of communications resources, such as press releases, social media content, and press articles. Monitor media in local and national press and provide summaries to the wider team. Maintain media and stakeholder databases, and undertake action notes at meetings and track responses. Provide administrative support to the Communications Team, including maintaining photo libraries, distribution lists, and contact databases. Answer the departmental telephone in a professional and courteous manner, directing callers to the most appropriate staff member and taking messages comprehensively. Act as a guardian for the NHS and Trust brand guidelines, implementing the guidelines consistently across your work. Contribute to the development of the Trust's brand as required. Capture imagery/video and log filming and photography consent documentation in line with GDPR requirements and Trust policies for use in press and social media. Develop and maintain positive working relationships with internal and external stakeholders, at all times demonstrating awareness and sensitivity. Maintain and enhance your own personal and professional skills and competences, undertake the training required to complete your apprenticeship and your personal development plan. Undertake any other duties which might reasonably be required, commensurate with the post.

Person Specification

We are looking for an enthusiastic and committed individual with excellent communication skills, both written and verbal. You will have the ability to obtain, analyse, interpret and communicate complex information rapidly and successfully. A professional attitude when dealing with internal and external audiences is essential. You will be required to obtain GCSE A*- C in English Language or equivalent, and GCSE A*- C or equivalent in Mathematics. You will also be required to have good organisational skills, including the ability to manage and prioritise an unpredictable workload and the need to multi-task, often under pressure with frequent disruption. You will be digitally conversant, able to explore new digital and social platforms with confidence, and able to use standard Microsoft Office software.