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Digital Immigration Support Specialist

1 month ago

Bristol, Bristol, United Kingdom Voscur Full time

At Voscur, we are seeking a Digital Immigration Support Specialist to join our team in Bristol.

About the Role:

The successful candidate will provide vital support to attendees at our eVisa drop-in, assisting people to update their physical Biometric Residence Permit to an online eVisa.

  • Provide technical assistance and guidance to individuals
  • Work closely with St Pauls Advice Centre staff and the Immigration Supervisor to ensure smooth operations
Required Skills and Qualifications:
  • Good IT skills and ability to adapt to new computer software programmes
  • Excellent attention to detail and willingness to keep records on our case management system
  • Strong problem-solving skills and 'can do' attitude to dealing with complex issues
  • An empathic approach and ability to listen and ask personal questions sensitively
  • A commitment to equality, diversity, and confidentiality
  • Fluent spoken English, good literacy, and basic numeracy skills
  • Reliability and good timekeeping skills
We Offer:
  • Comprehensive induction and role-specific training