Field Service Professional
12 hours ago
We are seeking a skilled Field Service Professional to join our team as a Junior Field Service Engineer. This is an exciting opportunity for someone who wants to develop into the technical expert customers rely on.
The role involves installing, maintaining, and repairing advanced equipment across the UK and occasionally overseas. You will provide excellent service tailored to customers' needs, whether under warranty, service contracts, or ad-hoc support.
Key responsibilities include:
- Installing and maintaining complex equipment
- Providing technical support and guidance to customers
- Identifying sales opportunities for additional products or services
- Managing service documentation and ensuring accurate logging in the company's CRM
- Liaising with technical teams to report field issues and contribute to product improvement
The ideal candidate will have experience in a scientific or engineering role, a scientific or engineering qualification, and be willing to undertake regular travel. They should also possess good interpersonal skills.
We offer a competitive salary of £40,000-£60,000 per annum, depending on experience, plus a company vehicle, potential bonus, and excellent benefits, including a pension, 24 days of holidays, eight bank holidays, cash healthcare plan, optical, dental, physiotherapy, well-being, and counselling.
About us: We are an award-winning global organisation with four international subsidiaries, a friendly culture, and very low staff turnover rates. We have gained an enviable reputation for being a stable, considerate employer with excellent career development opportunities and innovative, market-leading products.
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