Technical Assistance Manager

22 hours ago


Bristol, Bristol, United Kingdom Menlo Ventures Management, L.P Full time

Immersive Labs is seeking a highly skilled Technical Assistance Manager to lead our customer support team. As a key member of the organization, you will be responsible for overseeing the delivery of exceptional technical support to our customers.

Key responsibilities include:

  • Developing and implementing effective technical support strategies
  • Leading a team of technical support specialists
  • Collaborating with cross-functional teams to resolve complex product issues

The estimated salary for this role is $100,000-$130,000 per annum, depending on location and experience.

As a valued member of the Immersive Labs team, you will enjoy flexible working arrangements, including remote work and 30 days annual leave. The company also offers enhanced parental leave, a private healthcare plan, and a 10% matched pension scheme.



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