Strategic Client Growth Director

5 days ago

London, Greater London, United Kingdom Incubeta Full time

The Role

We are seeking a seasoned Client Director to drive strategic growth and excellence across key agency accounts in our rapidly expanding media and technology business in the UK.

As a Client Director at Incubeta, you will be responsible for delivering cutting-edge client solutions that exceed expectations by understanding our clients' business objectives, the digital marketplace, our agency services, and building a client plan that drives exceptional marketing results.

A successful candidate will be able to build and nurture strong relationships with our clients, ensuring their satisfaction and fostering a more integrated client/agency partnership.

Client Planning is a new team within Incubeta, and though we have a detailed vision and plan in place, we are looking for opinionated and knowledgeable individuals who want to shape the future of our client services.

We have a great company culture and a fun working environment that will make your work life easier. There will be plenty of development opportunities as Incubeta grows, and our Head of Client Planning & Partnerships will work with you to map out your own bespoke career path to best utilise your strengths in conjunction with business needs.

Key Responsibilities

  • Develop and lead digital strategies that drive growth for our clients, incorporating knowledge of their business challenges, the digital marketplace, clear objectives, evidence-based rationale, best-in-class measurement, and a compelling narrative.
  • Build and maintain strong, long-lasting relationships with clients and act as their primary point of contact for all matters relating to their digital marketing needs.
  • Gain a deep understanding of each client's business, industry, target audience, and marketing goals to provide strategic guidance and innovative solutions.
  • Oversee the successful execution and implementation of digital marketing strategies, including measurement and testing strategies.
  • Collaborate closely with internal teams to deliver cohesive and effective marketing solutions.
  • Identify opportunities to upsell additional services or expand the scope of existing services to maximise revenue and enhance client satisfaction.

Key Skills

  • Proven experience working in a client-facing role within a digital marketing agency.
  • Deep understanding of the digital marketplace, platforms, channels, and strategies.
  • Excellent project management and organisational skills to handle multiple clients and campaigns simultaneously.
  • Leadership abilities.
  • Results-oriented mindset, constantly striving to achieve and exceed clients' goals.

About Incubeta

  • Incubeta is a digital marketing consultancy with over 15 years of experience that brings together the best people, technology, and data to help advertisers, agencies, and publishers get the most from digital for their business.
  • We are Google's most experienced EMEA sales partner.
  • We have three amazing offices in the UK, including London, Manchester, and Belfast, and are part of a global business with 22 offices around the world.
  • We have an incredible team of over 700 creators.
  • We have won awards for both our work and our culture.
  • We have committees and networks that improve our thinking and action on topics such as DE&I, Mental Wellbeing, Social, and Sustainability.

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