Band 2 Registration Authority and Recruitment Support Officer

3 weeks ago

Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

Job Summary

This role requires a Registration Authority and Recruitment Support Officer to join our team in supporting our Trust's future growth. The successful candidate will be competent in the use of Microsoft Office and will be responsible for making jobs live on Trac and NHS Jobs, sending Conditional offer letters, chasing Pre employment checks, scanning and filing, and updating Trac and ESR.

Main Duties

  • Make jobs live on Trac and NHS Jobs
  • Sending Conditional offer letters
  • Chasing Pre employment checks
  • Scanning and filing
  • Updating Trac and ESR

About Us

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. We deliver over 100 clinical services, in people's homes, health centres, clinics, and inpatient facilities. We deliver a wide range of services for children, young people, parents, and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre, and one of Europe's leading Dental Hospitals and School of Dentistry.

Key Responsibilities

  • Liaise with other Departments as required, DTS, Electronic Staff Records (ESR) Team, Recruitment, and Divisional to transfer and accurately input information from RA forms onto the Care Identity Service (CIS) IT
  • Maintain and update a manual and electronic filing system for all inputted forms, which complies with national guidance on RA data storage and the Data Protection Act
  • Ensure that registration forms and copies of personal identity documents are stored securely and checked in accordance with the national requirements and ensure any issues are reported to the Recruitment Team
  • Comply with standard operating procedures to revoke and cancel user access, ensuring that the procedures are adhered to and any issues are escalated to the Recruitment Team
  • Assist user(s) in ensuring their card is secure at the point of issue (by them entering a confidential pin number)
  • Briefly demonstrate to user(s) how to log on to the system and test their Support RA users and sponsors, assisting with any routine queries relating to the completion of RA forms or the IT system, seeking assistance if necessary
  • Update the RA leads of any changes to emails/correspondence from ID checkers across the Trust to print ESR access and associate users on the ESR to all relevant Trust for attending all statutory and mandatory training provided by the Trust for maintaining confidentiality and discretion at all times

Person Specification

  • Good Standard of General Education or equivalent experience
  • Relevant previous experience working in an administrative role
  • Working with the public in a customer service environment
  • Ability to use a computer

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