Shift Leader

4 weeks ago

Woking, Surrey, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and organized Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for coordinating the store team to deliver an exceptional customer experience. You will work closely with the store manager to ensure that the store is running smoothly and efficiently, and that customers receive the best possible service.

Key Responsibilities

* Coordinate the store team to deliver an easy, fuss-free shopping experience for customers
* Support colleagues in achieving daily priorities and take regular breaks
* Open and close the store, ensuring all decisions made are right for everyone's safety
* Be the go-to person for colleagues in the absence of a manager for day-to-day queries
* Maintain a clean, tidy, and well-presented store
* Support managers to coordinate seasonal, community, and charity events
* Contribute to a great team atmosphere, inclusive of everyone
* Provide great customer service, listening to customers and putting them first in everything you do
* Keep the team well-informed and up to speed on any communications, changes, or updates

What We Offer

* A competitive hourly rate starting from £14.28, increasing to £15.41 for stores inside the M25
* Opportunities for flexible working, including part-time and full-time hours
* Ongoing learning and development opportunities, including award-winning training
* A supportive and inclusive work environment, where everyone's welcome
* Access to a range of benefits, including holiday pay, pension scheme, and discounts on Tesco products

About Us

Tesco is a leading retailer with a commitment to serving our customers, communities, and planet a little better every day. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. If you are passionate about delivering exceptional customer service and working in a dynamic and supportive team, we would love to hear from you.

Requirements

* Be a great role model, providing thoughtful customer service that ensures every customer's needs are met
* Build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere
* Be a clear communicator, comfortable with using a variety of methods to keep the team well-informed and up to date
* Be comfortable taking the lead and overseeing the store in the absence of the manager
* Be a good decision maker, flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
* Be motivating, inspiring the team to deliver beyond expectations

What's in it for You

Tesco is a great place to work, with a range of benefits and opportunities for career development. As a Shift Leader, you will have the opportunity to work in a fast-paced retail environment, with bags of variety and the chance to make a real difference to our customers and communities. If you are passionate about delivering exceptional customer service and working in a dynamic and supportive team, we would love to hear from you.

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