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Accommodation Office Team Leader

2 months ago

Ayr, South Ayrshire, United Kingdom Card Factory Full time
About the Role

We are seeking a highly motivated and customer-focused Team Leader to join our Card Factory family. As a key member of our store team, you will play a vital role in delivering exceptional customer experiences and driving commercial growth.

As a Team Leader, you will be responsible for supporting your Store Manager in achieving their goals and developing a team culture that prioritizes customer satisfaction. You will lead by example, demonstrating excellent leadership skills and a positive attitude.

Key responsibilities include:

  1. Leading the store team to deliver great standards and exceptional customer service.
  2. Supporting the Store Manager in achieving commercial growth and developing a customer-centric culture.
  3. Reviewing store performance data and providing insights to inform business decisions.
  4. Developing and implementing strategies to drive customer engagement and loyalty.
  5. Collaborating with the store team to achieve sales targets and improve operational efficiency.

We are looking for a talented individual who is passionate about delivering exceptional customer experiences and driving business success. If you have a customer-centric approach, excellent leadership skills, and a positive attitude, we would love to hear from you.