Account Manager
3 weeks ago
We are seeking a skilled Collection Account Manager to join our team in Truro. As a key member of our team, you will be responsible for contacting customers who have fallen into arrears with their clients to collect payments over the phone and negotiate repayment plans.
Key Responsibilities:
- Contacting customers to collect payments and negotiate repayment plans
- Providing excellent customer service and ensuring professionalism at all times
- Working with customers to understand their financial situations and develop personalized repayment plans
- Meeting or exceeding collection targets and contributing to the team's overall performance
Requirements:
- Excellent telephone manner and customer service skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong communication and negotiation skills
- Ability to work independently and as part of a team
What We Offer:
- A competitive hourly rate of \u00a30.00 + uncapped commission
- Ongoing training and personal development opportunities
- Career progression opportunities within the company
- A supportive and collaborative team environment
Please note that we are an equal opportunities employer and welcome applications from all qualified candidates.
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