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Assistant Store Manager

2 months ago

Ellesmere Port, Cheshire, United Kingdom Hackett London (Retail) Full time
About Us

Hackett London (Retail) is a renowned fashion brand that values creativity, quality, and attention to detail in every aspect of our production process.

Job Summary

We are seeking a driven and passionate Assistant Store Manager to join our team. As a key member of our retail team, you will be responsible for transmitting the passion for our brand to the sales team, supporting the day-to-day running of store operations, and driving sales through product knowledge and team management.

Key Responsibilities
  • Team Management: Lead and develop a high-performing sales team, ensuring they are equipped with the skills and knowledge to deliver exceptional customer service and drive sales.
  • Sales: Collaborate with the Store Manager to achieve commercial targets and KPIs, while maintaining a strong brand image throughout the sales process.
  • Customer Experience: Foster a loyal customer base by providing personalized service, ensuring every customer interaction is a positive one.
  • Shop Operations: Oversee the smooth operation of the store, including inventory management, stock control, cash handling, and daily reporting.
Requirements
  • Education: Degree in Business Administration and Management (desirable).
  • Experience: Minimum two years of fashion retail experience, with a proven track record of managing store teams and driving sales.
  • Language: Fluent English, level B2 (minimum).
  • Skills: Strong team building skills, results-oriented, and analytical with excellent organizational skills.
About Us

Hackett London (Retail) is part of the global fashion group AWWG, behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal.