Customer Service Specialist

5 days ago


Plymouth, Plymouth, United Kingdom Countrywide Full time
Job Description:
Our company, The Connells Group, has recently acquired Countrywide, making us the UK's largest property services group. Trading locally under our Fulfords brand, we pride ourselves on delivering exceptional service to our customers. As a Property Manager, you will be part of a dynamic team that values teamwork, innovation, and customer satisfaction.

Your Key Responsibilities:
* Manage your own portfolio of properties, including coordinating repairs and maintenance, liaising with contractors and customers, and organizing safety inspections
* Provide first-class service to tenants and landlords, resolving issues promptly and efficiently
* Build strong relationships with internal colleagues, customers, and stakeholders, ensuring seamless communication and collaboration
* Assist with tenancy queries, providing clear and concise information to customers
* Maintain accurate records, meet deadlines, and achieve service level agreements

What We Offer:
In addition to a competitive salary of approximately £25,000-£30,000 per annum, we offer a range of benefits, including comprehensive training, opportunities for career progression, and a fun and positive work environment. If you're passionate about delivering exceptional customer service and want to join a dynamic team, we encourage you to apply.

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