Operations Management
1 day ago
Operations Management
Fidelis Group is looking for a skilled Operations Management specialist to oversee the efficient management of our contracts.
The successful candidate will be responsible for managing a portfolio of key account contracts, providing essential support to our existing operations team. With a diverse client base that includes medical centres, schools, and well-known brands, this role offers a unique opportunity to grow professionally and contribute to the success of our organization.
Main Responsibilities:
- Ensure each contract is fully resourced with trained operatives capable of delivering high-quality services.
- Develop and implement operative training programs covering COSHH, site induction, equipment, and materials.
- Conduct weekly quality audits on sites, addressing any issues promptly.
- Communicate account activities during bi-weekly operations meetings, ensuring seamless collaboration with the management team.
- Manage client relationships, identifying new business opportunities and promoting our services effectively.
- Effectively manage staff and projects, documenting all information and passing it to relevant teams.
Requirements:
- Demonstrated analytical and commercial acumen.
- Self-motivated individual with a drive to succeed.
- Ability to evolve and assist in developing an expanding business.
- Willingness to travel and adapt to changing circumstances.
- Strong organizational skills and ability to work independently.
- Prompt and professional conduct at all company-related activities.
What You'll Receive:
- Annual Salary: £30,000 - £35,000 (dependent on experience).
- Car allowance scheme.
- Full IT kit provided, including laptop, tablet, and mobile.
- Overtime and commission scheme available.
Job Details:
Job Type: Permanent
Pay: From £30,000 per year
Benefits:
- Company pension scheme.
- Cycle to work scheme.
- Free parking.
- On-site parking.
Experience:
- Cleaning industry experience preferred (1 year minimum).
- Management or supervisory experience (1 year minimum).
- Commercial cleaning background (1 year minimum).
Work Location: On-site
Estimated Salary Range: £30,000 - £35,000 per annum
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