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Project Coordinator

2 months ago

Cromer, Norfolk, United Kingdom Sanctuary Group Full time
About the Role

We are seeking a dedicated and compassionate Project Worker to join our team at Sanctuary Supported Living. As a Project Worker, you will play a vital role in supporting individuals who have experienced homelessness to achieve their full potential and independence.

Key Responsibilities
  • Provide personalized support to customers, empowering them to make informed decisions and take control of their lives.
  • Assess customer needs and develop tailored support plans to address their unique challenges and goals.
  • Act as a first point of contact for customers, responding to their queries and concerns in a timely and empathetic manner.
  • Build strong relationships with customers, respecting their autonomy and dignity while promoting their well-being and confidence.
  • Liaise with external agencies and support networks to enhance customers' access to education, employment, and healthcare opportunities.
  • Manage crisis situations with poise and professionalism, ensuring the safety and well-being of customers and staff.
  • Maintain accurate and comprehensive records of customer interactions and progress.
Requirements
  • Experience working with adults who have experienced homelessness, with a strong understanding of the complexities and challenges involved.
  • Excellent communication and interpersonal skills, with the ability to build trust and rapport with customers from diverse backgrounds.
  • Strong organizational and time management skills, with the capacity to prioritize tasks and manage competing demands.
  • Ability to work collaboratively as part of a team, while also working independently to achieve goals and objectives.
  • NVQ3 in Health and Social Care or equivalent qualification, with a commitment to ongoing professional development.
What We Offer
  • A competitive salary and benefits package, including a pension scheme and access to a range of employee discounts.
  • A comprehensive training program, designed to support your professional growth and development.
  • A supportive and inclusive work environment, with opportunities to make a real difference in the lives of our customers.
  • A chance to work with a leading organization in the field of homelessness support, with a strong commitment to social justice and equality.