Customer Service Associate

3 weeks ago


Hexham, Northumberland, United Kingdom Tesco Full time
About the role
As a Customer Service Associate at Tesco in Hexham Extra, you will be responsible for providing excellent customer service, working across the store in our service, picking and replenishment areas, and being knowledgeable about our products and services. You will also be involved in seasonal, community, and charity events.

Responsibilities
  • Know your customers and serve them with passion and pride, giving great natural service.
  • Work across the store in our service, picking and replenishment areas, where required.
  • Put into practice the training you have received, so we all work safely, effectively, and serve our customers brilliantly.
  • Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
  • Taking part in seasonal, community, and charity events, creating a great inclusive atmosphere.

Requirements
  • A passion for delivering great service, greeting customers with a smile, and serving them with pride.
  • The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
  • To take the initiative and make decisions that are right for our customers.
  • Work well within a team and communicate openly with others.

What's in it for you
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.


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