Regulatory Officer

1 month ago

London, United Kingdom Gray & Associates Recruitment Services Full time

We are currently recruiting for a Registration Officer to join a leading, world-renowned Regulatory body in Central London.

Main Responsibilities:

  • Dealing with IT queries on the CRM system.
  • Processing general enquiries in relation to resignations, deaths and rejoins to the register.
  • Dealing with application process queries.
  • Updating data associated with applications.
  • Maintaining an up to date and accurate Statutory Register with a commitment to positive interaction with architects and applicants through clear, effective and timely communications delivered in a user-friendly way.

Requirements:

  • Experience of working within a regulatory, professional membership or similar organisation.
  • Working with operational systems and applications, case management or Customer Relationship Management (CRM) systems.
  • Experience in delivery of high level of customer service.
  • Experience of working in a team environment that is at times fast paced.
  • Capability of autonomous working whilst managing their own workload.
  • Highly developed organisation skills including the ability to track priorities, work to deadlines and manage their own workload, while having a flexible and adaptable approach.
  • Excellent interpersonal skills with an ability to adapt the style to the audience.
  • Strong skills with an attention to detail and accuracy.
  • Adaptable and evidenced skills to be a team player with the ability to work on own initiative on clear tasks.
  • Clear skills in producing high quality documents and outputs.

Gray & Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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