Retail Branch Team Lead

1 week ago


Crowmarsh Gifford, Oxfordshire, United Kingdom Nationwide Building Society Full time
Retail Leadership Opportunity

We are seeking a talented and experienced Retail Branch Team Lead to join our team at Nationwide Building Society.

As a key member of our retail leadership team, you will be responsible for leading a team of professionals in delivering excellent customer service and achieving business objectives.

The ideal candidate will have a strong commercial background, with experience in managing people and working in a fast-paced retail environment.

You will be expected to lead by example, demonstrating a clear understanding of financial regulations and processes, as well as being resilient, versatile, and flexible.

This is a permanent full-time role, working 35 hours per week, Monday to Saturday. If advertised as part-time, the salary will be pro-rata.

Salary: £45,000 - £60,000 per annum (dependent on experience)

  • Key Responsibilities:
  • Lead a team of retail professionals to deliver excellent customer service and achieve business objectives
  • Develop and implement commercial strategies to drive sales and growth
  • Manage and develop staff to achieve their full potential
  • Maintain a high level of product knowledge and keep up-to-date with industry developments
  • Contribute to the development of policies and procedures to ensure compliance with regulatory requirements


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