Production Support Manager Lead
7 days ago
We are a global benchmark for sustainability, quality and integrity. Our team of 99,600 employees operates in a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Our services touch every part of human activity, improving millions of lives - from ensuring the safety of food, clothing, transportation, and medicine to better testing in the nuclear industry. As a key member of our team, you will make an important contribution to delivering safer products, better services and keeping society connected.
Main Responsibilities- Lead the delivery of production support services from Aberdeen, driving revenue growth while maintaining high standards of integrity, quality, safety and staff wellbeing.
- Ensure consistent analytical performance to meet company quality, health and safety protocols, achieving commercial objectives and continued platform laboratory operation.
Key Accountabilities:
Personnel Management- Deploy motivated, competent staff to meet high service, quality, and safety standards.
- Maintain the out-of-hours on-call system via the app.
- Act as a Key Account Manager for client contracts, maintaining effective client relationships and ensuring contracts remain profitable through rate reviews.
- Oversee departmental P&L (Profit and Loss), manage net working capital, drive business growth, ensure customer care, and manage staff development.
- Design and deliver Production Chemistry training courses for internal and external participants.
- Collaborate with location management and UK Sales Team to identify and develop new business opportunities and nurture existing client relationships.
- Stay informed of local market trends to explore new business avenues and enhance capabilities to meet client needs.
- Coach and develop the local team to meet defined objectives, ensuring efficient use of resources, and operational capacity to meet client demands.
- Perform Production Chemistry tasks on client sites, both onshore and offshore, as required.
Salary Estimate: £55,000 - £70,000 per annum + Bonus + Car/Allowance based on experience and qualifications.
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