Employers' Liability Partner Support Assistant

3 weeks ago


Moss Nook, Manchester, United Kingdom EXPRESS SOLICITORS Full time
Job Title:

Employers' Liability Partner Support Assistant

Location:

Manchester, M22 4SN

Salary:

£25,000 to £30,000, dependent on experience

About Us:
Established in 2000, Express Solicitors is a leading law firm specializing in personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 6,000 reviews, which speaks volumes about our commitment to client satisfaction. Our core business is helping injured people, and we take pride in the work we do.

The Role:
Our established Employers' Liability team is seeking a highly organized and detail-oriented Personal Assistant to support a Principal Partner within the well-established department. The ideal candidate will have legal secretarial experience within personal injury, excellent knowledge of Microsoft Office packages, and a strong command of English spelling, punctuation, and grammar. An audio typing speed of 65+ wpm is a distinct advantage. The PA will be expected to be proactive and use a high degree of self-management and initiative.

Responsibilities:
  1. Prepare correspondence and documents through audiotyping and word processing.
  2. Administer daily digital filing and the opening, closing, storage, and retrieval of client files.
  3. Prepare correspondence and enclosures for despatch if required.
  4. Make appointments, arrange meetings, and manage the fee earner diaries.
  5. Provide support to other secretaries and the administration team as required.
  6. Attend clients both in person and on the telephone and provide such support in a professional and friendly manner in keeping with the firm's standards for client care.
  7. Undertake any specific training as and when required.
  8. Ensure the confidentiality of all clients' documentation and information.

Person Specification:
  1. Demonstrable legal secretarial experience.
  2. IT literate.
  3. Strong comprehension of English spelling, punctuation, and grammar.
  4. Acute attention to detail.
  5. Excellent word processing and audio typing skills.
  6. Exceptional customer service skills, including a professional and friendly telephone manner.
  7. Experience of working in a Personal Injury law firm or civil litigation firm is advantageous.
  8. Previous experience of working in a fast-paced environment.
  9. Prior exposure to Proclaim case management system is desirable.
  10. Audio typing speed of 65+ words per minute.
  11. Previous experience of working with court forms and creating pleadings.
  12. Use of digital dictation, ideally Big Hand would be beneficial.

Salary, Hours & Benefits:
Salary is £25,000 to £30,000, dependent on experience. Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. A 3/2 hybrid working pattern is available after probation. We offer 23 days holiday a year, rising to 26 days, plus public/bank holidays. An extra day's holiday for your birthday after 2 years' service is also available. Three holiday buy backs per year are available after 1 year of service. Private medical insurance is available after 2 years' service. Enhanced Maternity leave payment is available if you have over 1 year's tenure, further enhanced at over 4 years' service. Death in service is also available. 24/7 onsite Gym access is available. Netball/Football team, 10km Manchester team, and more are available. An active social committee with a generous departmental and firm-wide social budget is also available. An active training culture and various groups and events such as Diversity and Inclusion are available. Other benefits including Employee Assistance Programme, free fruit, and annual (optional) flu jab are also available.

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